Privacy Policy for NeuralX

Welcome to NeuralX. This document explains our philosophy and practices regarding the information we interact with when you use our platform. Our goal is to be transparent about what data we gather, why we need it to operate our Service, and how we safeguard it. Your trust is fundamental to our operation, and this policy is our commitment to you.

Interpretation and Definitions

To ensure we are all on the same page, let's clarify some key terms used throughout this document.

• Company: Whenever this document mentions 'We', 'Us', 'Our', or 'NeuralX', it is a direct reference to NeuralX, the Canadian entity responsible for your data under this policy.
• You: This term signifies you, the individual person accessing or utilizing our Service.
• Account: This refers to the unique profile you might create to gain access to our Service or specific parts of it.
• Website: This points specifically to the NeuralX platform, accessible at https://neuralxplatform.it.com.
• Service: This is an all-encompassing term for the use of the Website and any related applications or functionalities offered by NeuralX.
• Country: For the purposes of this policy, this refers to Canada.
• Personal Data: This is any piece of information that can be traced back to an identifiable living person, either on its own or when combined with other information.
• Usage Data: This is information that is automatically generated by your interaction with our Service, such as which pages you visit or for how long.
• Device: This is any electronic tool you use to access our Service, such as a computer, a smartphone, or a tablet.
• Cookies: These are small text files placed on your Device by our Website to help it remember your preferences and other details about your visit.
• Service Provider: This refers to any third-party company or individual we employ to help us operate our Service, perform analysis, or facilitate parts of our business.
• Affiliate: This describes any entity that is part of our corporate family, meaning any parent company, subsidiary, or other company under common control with Us.

Collecting and Using Your Personal Data

Types of Data We Gather

Personal Data
While you use our Service, we may ask you to provide us with certain personally identifiable information so we can contact or identify you. The kind of information we might collect includes, but is not limited to:

• Email address
• First and last name
• Phone number
• Usage Data (as detailed below)

Usage Data
The act of using our Service automatically generates Usage Data. This data typically includes details like your Device's Internet Protocol (IP) address, the type and version of the browser you are using, the specific pages on our Service that you explore, the date and time of your visit, the duration you spent on those pages, and other diagnostic information.

Tracking Technologies and Cookies

To enhance and analyze our Service, we use Cookies and similar tracking technologies. These technologies help us monitor activity and store certain information. Here is a breakdown of the types of Cookies we employ:

• Necessary / Essential Cookies: These are the foundational tools that allow our Website to function. They are critical for authenticating users and preventing fraudulent use of accounts. Without them, core features you have requested cannot be provided.
• Policy / Notice Acceptance Cookies: These simply identify if a user has acknowledged and accepted the use of cookies on our Website, so we don't have to ask you on every visit.
• Functionality Cookies: These enable us to remember choices you make, such as your username or language preference. Their purpose is to provide a more personalized experience and save you from re-entering your preferences each time you use the Service.

How We Apply Your Personal Data

NeuralX utilizes the Personal Data we gather for a variety of operational purposes, including:

• To ensure the continuous and stable operation of our Service, which includes monitoring its usage to identify and resolve issues.
• To administer your user registration and grant you access to the different functionalities available to registered users.
• For the execution of a contract, such as fulfilling the terms related to a product or service you have purchased.
• To communicate with you via email, telephone calls, or other electronic messaging about updates, security alerts, or important service-related information.
• To deliver news, special offers, and general information about other goods, services, and events which we offer that are similar to those you have already engaged with, unless you have opted out.
• To manage and respond to your requests when you contact us for support or information.
• For data analysis, such as identifying usage trends and evaluating the effectiveness of our promotional campaigns to improve our Service.
• For business transfers, where your information may be used in the evaluation or execution of a merger, divestiture, or sale of some or all of our assets.

Circumstances for Sharing Your Personal Data

We may share your personal information in these specific situations:

• With Service Providers: We may grant access to your Personal Data to trusted Service Providers who perform tasks on our behalf, but they are contractually obligated not to disclose or use it for any other purpose.
• During Business Transfers: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business by another company, your data may be among the assets transferred.
• With our Affiliates: We might share your information with companies in our corporate family, in which case we will require those affiliates to honor this Privacy Policy.
• With Business Partners: We may share your information with our trusted business partners to offer you certain products, services, or promotions.
• With Your Express Consent: For any other purpose not listed here, we will only share your personal information after obtaining your direct and explicit consent.

Retention of your personal data

NeuralX will hold onto your Personal Data only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your data to the extent required to comply with our legal obligations (for instance, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, or country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Deleting Your Personal Data

You possess the right to delete or request that we assist in deleting the Personal Data that we have collected about you. You can manage some of your information through your Account settings. For any data you cannot manage yourself, you can contact us to request access to, correct, or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If NeuralX is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

NeuralX may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

Security of your personal data

The security of your Personal Data is a top priority for us. We employ a range of commercially acceptable security measures to protect your information. However, it's important to remember that no method of transmission over the Internet or method of electronic storage is 100% infallible. While we strive to use the best means possible to protect your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service is not designed for or directed at anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with Personal Data, please contact us immediately. If we discover that we have inadvertently collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

Links to Other Websites

Our Service may contain links that lead to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or thoughts about this Privacy Policy, please do not hesitate to reach out to us.

• By email: [email protected]